Thank you very much for visiting our website.
We have occasionally received inquiries from customers stating that they have not received our reply.

● Customers using free email services such as Yahoo Mail or Gmail
● Customers using mobile email addresses

When you submit an inquiry through our contact form,
an automatic confirmation email is sent to the address you provided.

After that, a representative will review your inquiry and send a reply.

If you have not received any email from us, the following reasons may apply.
We kindly ask you to check the following:

• Email sent to your spam or junk folder
  It is possible that our emails were mistakenly flagged as spam by your email provider’s filtering system.
  Please check your spam or junk mail folders.
  You can also prevent this by adjusting your email service’s filter settings to ensure our messages are not classified as spam.
• Incorrect email address entered
  There may have been a typo in the email address you entered.
  Please double-check your email address and contact us again if necessary.
• Security or antivirus software settings
  Your security software may have blocked or deleted our email as a precaution.
  Please check your settings and, if needed, adjust them to allow emails from our domain.